Question 1

How much does it cost to use an insurance agent?

Accepted Answer

Nothing. Agents are compensated by the insurance carriers, not by you. You pay the exact same premium whether you enroll through an agent or directly with the carrier. There are no consulting fees, no service charges, and no obligation to enroll after a comparison.

Question 2

What is the difference between Medicare Advantage and Medicare Supplement?

Accepted Answer

Medicare Advantage (Part C) is a bundled all-in-one plan offered by private insurers that replaces Original Medicare for your coverage. Medicare Supplement (Medigap) sits alongside Original Medicare and covers the deductibles, coinsurance, and copays Original Medicare leaves you on the hook for. In Iowa, Medicare Supplement is the more popular choice. Roughly two-thirds of Original Medicare beneficiaries in Iowa carry a Medigap policy. Medigap gives you nationwide acceptance at any doctor or hospital that takes Medicare, predictable monthly costs, and no network restrictions. Medicare Advantage often has lower or zero monthly premiums but uses provider networks.

Question 3

Can I switch Medicare plans outside of the Annual Enrollment Period?

Accepted Answer

Yes, in certain situations. Several Special Enrollment Periods (SEPs) let you switch plans outside the October 15 – December 7 Annual Enrollment Period, for example, if you move, lose other coverage, qualify for Extra Help, or your plan leaves your area. There is also the Medicare Advantage Open Enrollment Period (OEP) from January 1 to March 31, which specifically allows MA enrollees to switch MA plans once or return to Original Medicare. Medicare Supplement follows different rules. Iowa is not one of the states with an annual birthday rule, so once your six-month Medigap open enrollment ends, applying for a different Medigap plan usually means answering health questions, and a carrier can decline you or charge you more. The exception is a guaranteed issue right, triggered by events like losing employer coverage or your plan leaving your area.

Question 4

Does my doctor or hospital take this Medicare plan?

Accepted Answer

It depends on the plan. Original Medicare and Medicare Supplement plans are accepted by any provider that accepts Medicare, including UnityPoint Health, Mercy Medical Center in Cedar Rapids, Mercy Iowa City, University of Iowa Hospitals & Clinics, and most Nebraska Medicine facilities. Medicare Advantage plans use provider networks, so coverage depends on the specific plan. Before enrolling in any Medicare Advantage plan, your independent agent will check that your current doctors and your preferred hospital systems are in-network for that specific plan, and confirm your prescription drugs are on the plan's formulary.

Question 5

What is Medicare Part D and do I need it?

Accepted Answer

Medicare Part D is the prescription drug coverage piece of Medicare. If you have Original Medicare with or without a Medigap policy, you need a separate Part D plan to cover prescriptions. Most Medicare Advantage plans include Part D drug coverage built in. If you don't enroll in Part D when you're first eligible and don't have other creditable prescription coverage, you'll face a late enrollment penalty for as long as you have Medicare. The penalty is 1% of the national base premium for every month you went without coverage.

Question 6

Why should I use an independent agent instead of calling the carrier directly?

Accepted Answer

When you call a carrier directly, that carrier shows you their plans. When you work with an independent agent, you see plans from every major carrier the agent represents, and the agent tells you honestly which one fits your situation, even if it isn't the carrier paying the highest commission. The service is free to you either way. The carrier compensates the agent the same amount whether you enroll through the agent or directly, so there is no premium difference. The benefit of using an independent agent is that you get one person who knows your full picture and can keep that context year over year.

Question 7

When are the Medicare enrollment windows (AEP, OEP, SEP)?

Accepted Answer

The big one is the Annual Enrollment Period, October 15 to December 7 every year. During AEP, anyone with Medicare can switch Medicare Advantage plans, switch Part D plans, change between Original Medicare and Medicare Advantage, or enroll in a new plan for the following calendar year. Changes take effect January 1. There is also the Medicare Advantage Open Enrollment Period (OEP) from January 1 to March 31, which lets MA enrollees switch MA plans once or return to Original Medicare. Special Enrollment Periods (SEPs) trigger from qualifying life events like moving, losing other coverage, or your plan exiting the market.

Question 8

How are independent insurance agents paid, and do I pay anything?

Accepted Answer

You pay nothing. The insurance carriers compensate independent agents through commissions built into the standard premium. You pay the exact same premium whether you enroll through an agent or directly. Carrier commissions are set by Medicare's Centers for Medicare & Medicaid Services (CMS) for Medicare plans, which means an agent cannot up-charge you or steer you to a more expensive plan for personal gain. The commission structure is regulated and consistent across carriers.

Question 9

What happens to my Medicare plan if I move from Iowa to Nebraska?

Accepted Answer

Moving across state lines triggers a Special Enrollment Period that lets you switch Medicare Advantage or Part D plans (and in some cases switch between MA and Original Medicare). Medicare Supplement plans are generally portable, but you may want to review options in your new state. Your agent is licensed in both Iowa and Nebraska, so if you move between the two states, you can continue working with the same agent. The window for these moves is typically 60 days before through 2 months after the move.

Question 10

What is the difference between Original Medicare and Medicare Advantage?

Accepted Answer

Original Medicare is the federal government program (Parts A and B), administered directly by CMS. Medicare Advantage (Part C) is an alternative way to receive your Medicare benefits through a private insurance plan approved by Medicare. With Original Medicare, you can see any doctor or hospital that accepts Medicare anywhere in the country, with no networks and no referrals. With Medicare Advantage, a private insurer manages your coverage through a provider network, often bundles prescription drug coverage, and may include extras like dental, vision, or hearing.

Question 11

Will I get put on a call list if I fill out the Preferred Insured form?

Accepted Answer

No. Your information is never sold, and never added to any robocall or telemarketing list. The only people who ever see it are us and, if you choose to apply, the carrier we submit your application to. You'll hear back directly, typically within one business day, usually much sooner. Preferred Insured is a one-person independent agency, not a lead-generation mill, so there is no incentive to sell your data because we do not have downstream buyers.

Question 12

What types of insurance does Preferred Insured offer?

Accepted Answer

Preferred Insured helps with the full Medicare landscape: Medicare Advantage, Medicare Supplement (Medigap), Medicare Part D prescription plans, and related enrollment-timing decisions. We also help with life insurance (term and whole), final expense insurance, hospital indemnity, dental/vision/hearing coverage, cancer and critical illness insurance, short-term medical plans, and annuities. As an independent agency, we compare plans from multiple major carriers to help you find coverage that fits your specific situation.

Question 13

What information should I have ready for our first call?

Accepted Answer

Your Medicare card (or current insurance card), a list of your current prescriptions, and the names of your doctors and preferred hospitals. If you don't have all of that yet, that's fine — we can start with just your ZIP code and what you're looking for, and fill in the rest together.

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